I have been getting my rugs cleaned and treated at Blatchford's for years. Today, Christmas Day 2020 ( need I say more?) , I spilled coffee on our Tufenkian rug. After quickly blotting up the worst of it, I went to their website where I knew I would find the reference Lisa had sent in the past, "how to treat spills". The Blatchford's website is so organized, as is her blog, that I was able to quickly find the reference and start handling the spill as the experts advise. No guessing, just the right info at my fingertips. Thank you, Lisa, for being a great resource!

Karen Blatchfod and her team did an amazing job on my old white and flowered needlepoint rug. I have been bringing my antique rugs to her for many years but when I spilled a glass red wine on it during a dinner party I had no hope of any rescue. She said give it to me and let me try. I just got it back a week ago and it is beautiful. I can't see any stains on the rug at all!

These guys were just fantastic. priced well and the service was top notch. the level of customer care was 10/10. thank you guys for showing the carpet cleaning industry how to do it right!

This business is amazing! We have used them several times to clean our silk rugs & they always come back in pristine condition. But what I'm writing about today is their incredible customer service. Since they do such a good job on our rugs, I called hoping they could also clean our velvet sofas. Unfortunately they couldn't but amount the amount of time Lisa put in to finding me a referral was unbelievable. She sent me several very long detailed emails with referrals over the course of a week with different options & asked me to let her know how it turns out. If they put this much effort into a referral, I can only imagine what work goes into the cleaning of my rugs. Thank you Lisa! We are customers for life.

I am NEVER compelled to write a review in this day and age of poor service and mediocre quality. However--I MUST say what a refreshing change it is to deal with a business with such expertise and integrity. Lisa at K Blatchford's is INCREDIBLE! My wife and I are doing a remodel and hoped we could salvage a badly soiled Persian rug we purchased from a trip to Spain. Hoped a thorough cleaning would do the job, but the old pet soiling has basically permanently ruined the fibers in the rug in those areas. Lisa provided an honest assessment with the information for us to determine whether we should move forward with a clean & repair or look for a new rug. By the way this was all done easily through pictures via email--another bonus!! When I mentioned we would likely pursue a new rug option, she volunteered to be a resource to verify anything a salesperson may claim. What impeccable service. I am so happy to know this business now and will be recommending them to everyone I know with quality rugs and will be coming here to clean all our future rugs!!

An Exceptional Company! I've dealt with many companies and contractors during my home remodel, but Blatchford's San Diego Rug Cleaning & Repair is a paradigm of excellence. My wool rug, which had been rolled up and stored for a year, came out exquisite after Blatchford's cleaned and pressed it. I was continually informed about the process through emails and phone calls. Lisa communicates with all her customers and makes sure that they know what the process is and what to expect. She goes the extra mile to keep you part of the process, and it's that personal touch that puts Blatchford's at the top of its competitors. Not only do they do an extraordinary job of cleaning and restoring rugs, but they also deal with their customers in a caring, professional and personal manner. On a scale of one to five, I give Blatchford's a ten!

Lisa was one of the most helpful and professional business people I have ever worked with and couldn't more highly recommend her. She knows everything about rugs, cleaning etc and will help you even if you do not end up using her which is what she did for me do to complicated issues on my part. If you want the best service with generous and kind professionalism look no further you've found it.

I submitted a request for a quote to clean my area rug. Lisa went above and beyond with her response, educating me about the cleaning process and more! She is obviously very knowledgeable and passionate about her work, even offering to provide buying tips for a new rug. She also directed me to their website with lots of informative videos for cleaning and maintenance tips. Thank you Lisa!

Thank you so much for repairing and restoring a beloved family heirloom!! You went above and beyond for me and I am so appreciative!! It looks gorgeous and I am so happy!!  

Excellent cleaning of really dirty rugs by Blatchford’s! I was going to throw one of my rugs out, but the color and brightness were really restored. My 3 rugs were cleaned in 5 days, and one section of fringe was replaced. The personnel were super friendly and also knowledgeable, fully explaining to me the provenance of my rugs (Tibet or Nepal and India), and answering my various questions. I got a nice discount by mentioning Yelp, and I would definitely patronize this business again!

We have been taking rugs to Lisa and her team for several years. They have helped us out with jobs as simple as cleaning only, all the way to repairs form dogs chewing corners off rugs. If you ever are in need of anything to do with area rugs then they are the people to call on.

Honest, knowledgeable, straightforward and reasonably priced, Blatchford's Rug Cleaning provides excellent service and outstanding results. Our 5x7 wool rug looks like new. Also, they educated us about the type of rug, it's construction and care. Nothing fancy. Just good people providing great service.